Palgrave Macmillan · September 2026

The IntelligentLEDGER

Four forces are converging on the future of money.

Agentic AI, quantum computing, data and tokenisation — maturing at once. This is the map of what they build, and the deadline they impose.

agentic AIquantum simulationdigital twinstokenisation
AGENTICAI QUANTUMSIMULATION DIGITALTWINS TOKEN-ISATION PLATFORM or PIPE
The argument

Banking’s last five-year window is open. Every bank must choose what it is.

For forty years, banks changed without transforming. This time is different. Four technologies are maturing at once, compressing a decade of change into a five-year window. By 2032, the market consolidates around those who chose in time — and those who didn’t.

Own the customer’s journey, or rent out the rails. There is no comfortable middle.
The Quanvergence

Not four initiatives in sequence. One convergence.

Each force is powerful alone. Together they collapse a decade of banking change into a five-year window — and the intelligence to assemble them becomes the new moat.

force 01

Agentic AI

Agents that act across a customer’s whole financial life, not just advise on a single product.

force 02

Quantum simulation

Thousands of personalised futures computed at once — simulation, not backward-looking prediction.

force 03

Digital twins

Six data layers of a life, against the fraction of one most banks hold today.

force 04

Tokenisation

Programmable money that lets agents move value the instant conditions are met.

The binary

Platform or Pipe. Choose before 2027.

Platform

  • Owns the customer journey end to end
  • 40%+ margins, compounding switching costs
  • The £72,000 customer, not the £2,000 product
  • ~10% of banks — chosen, not stumbled into

Pipe

  • Supplies rails to the platforms above
  • 8–20% margins, invisible to the customer
  • Durable when chosen; fatal when drifted into
  • ~90% of banks — most by default
The Intelligent Ledger book cover
Inside the book

The field guide to banking’s next five years.

From the operator who built the UK’s first mobile banking app — and a platform that failed because it was a decade early — comes a clear-eyed map of the decision every bank now faces.

  • Why convergence makes 2027 a hard deadline, not a trend
  • The Platform-or-Pipe choice, and how to tell which path a bank is really on
  • The six data layers of a digital twin — and who owns them
  • Named, falsifiable predictions for who wins by 2032
  • A practical playbook for building the Intelligent Ledger
The book names names bunqDBSNubankLloydsKraken Revolut?AppleGoogleAmazonGrabOpenAI
2027
The window opens. The market consolidates by 2032.
£500k
Lifetime value of a home journey. The mortgage is £2k of it.
~10%
Share of banks that become Platforms — by choice.
6
Data layers of a life. Most banks hold a fraction of one.
Early praise

What the field is saying.

“[Endorsement to come — senior banking voice.]”

Author & banking commentator

“[Endorsement to come — incumbent-bank leader.]”

Former Group COO, global bank

“[Endorsement to come — fintech founder.]”

Founder, digital bank

Endorsements drop in here as they land.

The authors

An operator and a broadcaster.

Dharmesh Mistry
Banking technologist · author · advisor

Four decades building banking technology — at Lloyds, NatWest and as Chief Digital Officer of Temenos. He built the UK’s first mobile banking app, writes the “I’m just saying…” column for FinTech Futures, and co-hosts the Demystify podcast.

Lou Carlozo
Fintech broadcaster · co-author

A US fintech writer and broadcaster, host of the Bankadelic podcast and a Money20/20 stage host, who brings the American market into the argument.

Speaking & advisory

Bring the argument to your stage — or your strategy team.

Dharmesh and Lou are available for keynotes, panels and private advisory work with banks, fintechs and investors.

Keynotes & speaking

Conference keynotes, panel chairs and in-house leadership sessions on the Platform-or-Pipe choice, the Quanvergence, and what the next five years demand — tailored to your audience and theme.

// a 40-year operator and a Money20/20 host — one stage or two

Consulting & advisory

Strategy workshops and advisory engagements: platform-or-pipe positioning, agentic-AI and tokenisation roadmaps, digital-twin data strategy, and board-level transformation reviews.

// for banks, fintechs and investors
Out September 2026

Be first when it launches.

Join the wait list and we’ll email you the moment pre-orders open — plus an extract and the Platform-or-Pipe diagnostic.

Prefer to email directly? Write to us.

Questions

Good to know.

When is the book published?+
The Intelligent Ledger is published by Palgrave Macmillan in September 2026. Join the wait list and we’ll let you know the day pre-orders open.
Where will I be able to buy it?+
It will be available in hardback and e-book through Palgrave Macmillan and the major retailers. Pre-order links will appear here and go out to the wait list as soon as they’re live.
Can I order copies for my team or event?+
Yes — bulk and corporate orders for leadership teams, offsites and conferences are welcome, and can be paired with an author Q&A. Get in touch to discuss.
Are the authors available to speak or advise?+
Both authors take on keynotes, panels and advisory work. See Speaking & advisory above, or enquire directly.
Can I read an extract first?+
An extract will be shared with the wait list ahead of launch. You can also request one directly.